We provide a Customer Support Plan because despite our best efforts to create software that is both reliable and easy to use, support issues can arise. Whether your issue is simple or complicated, if you are part of our Customer Support Plan, then you can be sure we will do everything in our power to assist you. We understand that lost time equates to lost money; therefore we try to keep our clients operational at all times.
All clients are encouraged to sign up for our high-quality and interactive training classes.
User guides, or software documentation, are available for download to members of our Customer Support Plan.
Get the latest bug fixes, improvements, and reports by updating your copy of IBSWIN; updates are available to members of our Customer Support Plan.
We may need a copy of your database in order to assist you; learn how to send us your database.
We provide a series of other services that may help you get the most from our products.
For all other support inquiries, feel free to contact us by phone or e-mail:
- (866) 813-0398 or email@example.com