Support
October 22, 2008 by admin
We provide a Customer Support Plan because despite our best efforts to create software that is both reliable and easy to use, support issues can arise. Whether your issue is simple or complicated, if you are part of our Customer Support Plan, then you can be sure we will do everything in our power to assist you. We understand that lost time equates to lost money; therefore we try to keep our clients operational at all times.
Training
All clients are encouraged to sign up for our high-quality and interactive training classes.
Software Documentation
User guides, or software documentation, are available for download to members of our Customer Support Plan.
Update IBSWIN
Get the latest bug fixes, improvements, and reports by updating your copy of IBSWIN; updates are available to members of our Customer Support Plan.
FTP Your Database
We may need a copy of your database in order to assist you; learn how to send us your database.
Other Services
We provide a series of other services that may help you get the most from our products.
Contact Us
For all other support inquiries, feel free to contact us by phone or e-mail:
- (866) 813-0398 or support@ibswin.com
Software
October 1, 2008 by admin
Our mission is to develop feature-rich yet simple-to-use software for medium-sized, production home builders and now custom homebuilders. By designing for simplicity, our software will minimize your implementation and maintenance costs. Additionally, we pack enough functionality into our products for them to serve as the backbone for your home building business. Our software products are designed to work seemlessly with the Sage MasterBuilder and Sage Timberline to provide a complete and yet cost effective solution for any sized homebuilder. Check out these Sage products at www.sagecre.com.
In addition to great software, we are dedicated to providing superior support. Our staff can provide your business a complete solution including database setup and conversion, installation, and training. With our affordable Customer Support Plan, you can also be confident that assistance is available when you need it.
IBSWIN
Integrated Builder Series for Windows is one of the most popular software solutions in the home building industry. IBSWIN integrates the following into one simple, cost-effective software solution: sales tracking and reporting, options ordering and purchasing, subcontractor bidding and contract creation, customer service and warranty control, construction scheduling, design center automation, and more. IBSWIN even sends commitment information to your existing accounting system, including Sage Timberline or Master Builder.
Learn more about how IBSWIN is the software solution for your business.
Webview
Webview is our internet-based companion product for IBSWIN. By placing key functionality on the internet, we can further simplify your implementation and maintenance costs. Additionally, your company can more effectively interact with home buyers, home owners, and subcontractors.
Learn more about Webview.
MasterView
MasterView is our latest product that is designed specifically for custom homebuilders. Combining the pertinent features of IBSWIN and Webview and modified to meet the unique needs of custom builders, it is priced “right” for a small to medium sized custom builder. It provides both a solid client/server database foundation and the benefits of a Web based application to communicate with the homebuyers, subcontractors, and project managers.
Learn more about MasterView.